Background

Terms and Conditions

Please Read our Terms and Conditions before availing of any services

Terms Of Service: International courier pickup TERMS AND CONDITIONS OF CARRIAGE (“Terms and Conditions”) IMPORTANT NOTICE When ordering International courier pickup’s services you, as “Shipper”, are agreeing, on your behalf and on behalf of anyone else with an interest in the Shipment, that the Terms and Conditions shall apply from the time when International courier pickup accepts the Shipment unless otherwise agreed in writing by an authorized officer of International courier pickup. “Shipment” means all documents or parcels that travel under one waybill and which may be carried by any means International courier pickup chooses, including air, road, or any other carrier. A “waybill” shall include any label produced by International courier pickup automated systems, waybill, or consignment note and shall incorporate these Terms and Conditions. Every Shipment is transported on a limited liability basis as provided herein. If Shipper requires greater protection, then insurance may be arranged at an additional cost. (Please see below for further information). “International courier pickup” means any member of the International courier pickup Network.

Customs, Exports, and Imports

International courier pickup may perform any of the following activities on Shipper’s behalf in order to provide its services to Shipper:

  • Complete any documents, amend product or service codes, and pay any duties or taxes required under applicable laws and regulations.
  • Act as Shipper’s forwarding agent for customs and export control purposes and as Receiver solely for the purpose of designating a customs broker to perform customs clearance.
  • Redirect the Shipment to Receiver’s import broker or other address upon request by any person who International courier pickup believes in its reasonable opinion to be authorized.
  • Any Duty & Taxes or Warehouse charges at destination or origin custom (if goods return to origin) will be debited to shipper if consignee will refuse to pay. All duty & Taxes and warehouse charges are depending on the forwarding network and destination country custom policy. International courier pickup has no responsibility for duty & taxes.
  • Shipper will have to provide at least two authorized address proof and photo id proof to International courier pickup (As per International courier pickup), if the shipper fails to share these documents then shipment will be hold and cannot be connected with forwarding network or for customs clearance.
  • If the shipment will be detained or stopped by origin/destination customs for any reason, the shipper/consignee will have to provide all related documents or information and the shipper/consignee will have to attend the customs (if International courier pickup suggests to the shipper). International courier pickup has no responsibility for detaining or stopping shipments at customs.

Unacceptable Shipments

Shipper agrees that its Shipment is acceptable for transportation and is deemed unacceptable if: it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), ADR (European Road Transport Regulation on dangerous goods), any applicable government department or other relevant organization; no customs declaration is made when required by applicable customs regulations; it contains counterfeit goods, animals, bullion, currency, banderols/tax stickers, bearer form negotiable instruments, precious metals and stones; real or imitation firearms, parts thereof, weapons, explosives, and ammunition; human remains, pornography or illegal narcotics/drugs), it contains any other item which International courier pickup decides cannot be carried safely or legally, or its packaging is defective or inadequate.

Note: If shipment carries any prohibited or restricted or undeclared goods (Without any information), International courier pickup has full right to detain those goods and if require then International courier pickup will forward this case to related India legal regulatory or department (Narcotics or local police or related department).

Deliveries and Undeliverables

Shipments cannot be delivered to P.O. boxes or postal codes. Shipments are delivered to the Receiver’s address given by Shipper (which in the case of mail services shall be deemed to be the first receiving postal service) but not necessarily to the named Receiver personally. Shipments to addresses with a central receiving area will be delivered to that area. If the Shipment is deemed to be unacceptable, or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, or Receiver refuses delivery or to pay for delivery, International courier pickup shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be released, disposed of or sold by International courier pickup or Related Forwarding Network or Agency, without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against service charges and related expenses like destination duty & taxes, warehouse charges and destroy charges will be debited to shipper and the shipper will have to pay and the shipper will have to share the all necessary information regarding the same (If require).

Inspection

International courier pickup has the right to open and inspect a Shipment without notice. International courier pickup is not responsible if the shipment will be open for physical inspection at origin custom and destination custom under the authorized regulatory body.

Shipment Charges

International courier pickup’s Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by International courier pickup to confirm this calculation. Shipper shall pay or reimburse International courier pickup for all Shipment charges, ancillary charges, duties, and taxes owed for services provided by International courier pickup or incurred by International courier pickup on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines, and expenses incurred if the Shipment is deemed unacceptable for transport. If any claim then the shipper can follow the claim policy under Claim Section.

International courier pickup’s Liability

International courier pickup works with full efforts with well-qualified executives to provide exclusive and best of the services to our customers. The company will provide expert executives for Goods to be picked up and all the transportation-related services till the delivery.

Note: Pickup Executives are only responsible for the shipment collection. Once the shipment is Picked up from the shipper then for any related query, the Shipper will have to contact any Office or Branch office of International courier pickup. Pickup Executives are not responsible for any related query or question.

Time Limit For Claims

All claims must be submitted in writing (Verbally will not be accepted) by THE International courier pickup, within Three days after the delivery or within Three days after the pickup (if shipment not forwarded or connected) from the date that THE International courier pickup accepted the Shipment, failing which THE International courier pickup, shall have no liability whatsoever. All claims must be submitted from the authorized shipper with AWB Copy and if the shipment is delivered then do not forget to generate the complaint number from the delivery network. All the complaints of delivered shipments will be acceptable when the shipper will provide the complaint number from the delivery network.

Note : Claim will be accepted only from the authorized shipper.

Shipment Insurance*

THE International courier pickup, can arrange insurance for the Shipper covering the actual cash value in respect of loss of or physical damage to the Shipment, provided the Shipper completes the insurance section on the front of the waybill or requests THE International courier pickup, and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused by delays.

Delayed Shipments

THE International courier pickup, will make every reasonable effort to deliver the Shipment according to THE International courier pickup, regular delivery schedules, but these are not guaranteed and do not form part of the contract. THE International courier pickup, is not liable for any damages or loss caused by delays. Delivery schedule time is subject to origin and destination customs clearance.

Circumstances Beyond International courier pickup’s Control

International courier pickup is not liable for any loss or damage arising out of circumstances beyond International courier pickup’s control. These include but are not limited to:- electrical or magnetic damage to, or erasure of, electronic or photographic images, data or recordings; any defect or characteristic related to the nature of the Shipment, even if known to International courier pickup; any act or omission by a person not employed or contracted by International courier pickup - e.g. Shipper, Receiver, third party, customs or other government officials; “Force Majeure” - e.g. earthquake, cyclone, storm, flood, fog, war, plane crash or embargo, riot or civil commotion, industrial action.

International Conventions

If the Shipment is transported by air and involves an ultimate destination or stop in a country other than the country of departure, the Montreal Convention, or the Warsaw Convention as applicable, governs. For international road transportation, the Convention for the International Carriage of Goods by Road (CMR) may apply. These conventions limit International courier pickup’s liability for loss or damage.

If any re-packaging is required in Import/Export and if the shipment we will be re-packed without any information then the re-packaging charges & extra weight charges should be paid by shipper/consignee.

International courier pickup will not be responsible if the shipment is delayed/returned to the shipper/routing. All the charges of Return/Address Correction/Remote Delivery/ Custom Duty & Taxes (If the consignee refuses to pay) have to be paid by the shipper.

International courier pickup reserves the right to change the forwarding network and repack the shipment if required, without any prior notice to the shipper. For any reason, if the shipment is not forwarded by International courier pickup, the shipper will have to collect it from the local branch as advised. International courier pickup is not responsible to return the shipment to the primary shipper in any case.

Governing Law any dispute arising under or in any way connected with these Terms and Conditions shall be subject, for the benefit of International courier pickup, to the non-exclusive jurisdiction of the courts of, and governed by the law of, the country of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to applicable law.

Shipment Return Policy

If the shipment will be returned to the shipper after the pickup from the shipper, International courier pickup is not responsible to make the return on time commitment, the shipper will have to collect it from the nearest branch of International courier pickup after deducting the shipment processing charge and pickup charges. If the shipper will send the parcel then, International courier pickup will provide the free warehouse service for 15 Days from the date of the pickup and if the shipper will not send the parcel then, Warehouse/Storage charges will be applicable from the day of the pickup date. The charges mentioned below as:

Pickup Charges

  • Up to 5Kgs Rs. INR 500.00
  • Above 5Kg to 20Kg Rs. 1000.00
  • Above 20Kg to 100 kg Rs. 1500.00
  • Above 100Kg Rs. 2000.00
  • Above 300Kg Rs. 5000.00
  • Above 1000Kg Rs. 8000.00

Awb Cancellation Charges Rs.300.00

Warehouse Charges as under.

  • Up to 5 kg Rs. 500 Each Packet Per Days
  • Above 5 Kg to 20 Kg Rs. 300 Per Box Per Days
  • Above 20Kg to 100 Kg Rs. 400 Per Box Per Days
  • Above 100 Kg Rs. 500 Per Box Per Days.
  • Above 200 Kg Rs. 1000 Per Box Per Days.

Any other charges

Manpower charges, Cancellation Charges, Processing Charges, Labour Charges, Any other charges decided by the company at the time of cancellation (Non-Negotiable).

Note : If the shipment is returned to the sender then all of the above charges should be payable by the shipper including GST Extra on Total billing.

International courier pickup LOGISTICS SERVICES, Above all agreement & services, also provided that all the disputes shall be subject to Kathmandu jurisdiction only.

International courier pickup LOGISTICS SERVICES
Head Office (New Delhi):
(INDIA) B-71, 2nd Floor Mayapuri Industrial Area Phase-1, New Delhi-110064
Gurgaon Office:
1366/8, Laxman Vihar, phase-2, Gurugram-122001
www.internationalcourierpickup.com
info@internationalcourierpickup.com